Frequently Asked Questions

An Initial Deep Cleaning is required for all first-time customers because it establishes a baseline of immaculate cleanliness. It allows our team to remove long-term build-up of dust, grease, and soap scum from baseboards, showers, and appliances. Once your home is restored to this pristine standard, routine recurring maintenance cleanings can successfully keep it looking consistently clean in fewer hours.

After your initial deep cleaning, you can enroll in a weekly, bi-weekly, or monthly maintenance plan. Our team will visit your home on your fixed schedule to dust surfaces, vacuum carpets, mop floors, and sanitize kitchens and bathrooms, ensuring that your living space never lapses back into disarray.

No, you do not need to be home. Many of our clients provide us with a garage code, lockbox combination, or physical key to gain secure entry while they are at work or running errands. Rest assured, our professional team is fully background-checked, bonded, and insured.

Yes, our cleaning technicians arrive fully equipped with premium cleaning supplies, commercial-grade vacuums, fresh microfiber cloths, and specialized tools. You do not need to provide anything.

We require a secure booking deposit to reserve all Initial Deep Cleaning appointments. Your chosen payment method will be securely authorized during online booking, and the remaining balance will be automatically processed after the cleaning session is completed. Recurring maintenance clients will have their payment method securely tokenized on file for hands-free future billing.

We value our cleaning technicians' schedules. If you need to reschedule or cancel an appointment, please notify us at least 48 hours in advance to avoid a late cancellation fee. This allows us sufficient time to fill the empty slot.

Yes, we love pets! We use pet-safe, non-toxic products to ensure your furry family members stay healthy. We simply ask that aggressive or highly anxious pets be safely secured in a designated room or crate while our team is working.

We provide services in major metropolitan zones across Minnesota (including St. Paul, Minneapolis, Bloomington, Edina, Eden Prairie, Eagan, Plymouth, Maple Grove, Woodbury, Minnetonka, Richfield) and Missouri (including St. Louis, Chesterfield, Ballwin, Kirkwood, Webster Groves, Clayton, Brentwood, Richmond Heights, Creve Coeur, Maryland Heights, Town and Country, Des Peres, Manchester, Ellisville, Wildwood, Fenton, Sunset Hills, Affton, Mehlville, Oakville, University City, Ladue).

Yes, Dust Busters Cleaning Pro is a fully licensed, bonded, and insured residential cleaning corporation. We carry comprehensive liability and property protection insurance to give our clients absolute peace of mind.

All clients receive access to our advanced Customer Portal. Once logged in, you can view all upcoming appointments, request a schedule change, update your stored credit card, view historical receipts, and easily add extra service add-ons.